a house a home.
Over five years ago, a growing trend emerged in home decoration: personalization of doormats. In its early stages, there were limited options in colors, designs and materials; leaving selection very uniform and unimaginative. Often times, these mats were not reflective of the personality or style of the homeowner, and were certainly not the type of first impression they wished to extend to their visitors.
Yourdoormat.com was founded on the premise that a doormat should actually serve as a Welcome Mat; truly welcoming each visitor in the same manner as would the individual that lived there.
Yourdoormat.com launched with a bang, receiving accolades from decorating industry gurus like House Beautiful, Modern Bride, and Realtor Magazine. The breadth of style choices was matched only by the innovative use of the internet to deliver something new to the market. Customers were thrilled: a wide range of selection, a simple-to-use design gallery, and convenient 24/7 shopping via the internet.
More popular than ever, our personalized mats are used in MANY areas of the home and continue to delight consumers. We now receive equal attention from business professionals involved in service industries like real estate, who use our mats as housewarming gifts for their clients. We feel this is the highest compliment we could receive about our product.
We are always looking toward the future and would love to hear from you! If you have ideas on extending the product line, new products to add, or new markets to consider, please contact us at customerservice@yourdoormat.com
Yourdoormat.com was founded on the premise that a doormat should actually serve as a Welcome Mat; truly welcoming each visitor in the same manner as would the individual that lived there.
Yourdoormat.com launched with a bang, receiving accolades from decorating industry gurus like House Beautiful, Modern Bride, and Realtor Magazine. The breadth of style choices was matched only by the innovative use of the internet to deliver something new to the market. Customers were thrilled: a wide range of selection, a simple-to-use design gallery, and convenient 24/7 shopping via the internet.
More popular than ever, our personalized mats are used in MANY areas of the home and continue to delight consumers. We now receive equal attention from business professionals involved in service industries like real estate, who use our mats as housewarming gifts for their clients. We feel this is the highest compliment we could receive about our product.
We are always looking toward the future and would love to hear from you! If you have ideas on extending the product line, new products to add, or new markets to consider, please contact us at customerservice@yourdoormat.com
Our contact information
By email:
Business email address: admin@yourdoormat.com
Yourdoormat.com
12415 Bristol Lane
Glen Allen, Virginia 23059
By phone:
804.928.6635 (between 7 a.m. and 7 p.m. EST)
gordon@yourdoormat.com
By email:
Business email address: admin@yourdoormat.com
Yourdoormat.com
12415 Bristol Lane
Glen Allen, Virginia 23059
By phone:
804.928.6635 (between 7 a.m. and 7 p.m. EST)
gordon@yourdoormat.com
Shipping Information:
Estimated shipping times are listed on each mat page header.
Refund, Returns and Cancellation Policies: Contact me directly at 804.928.6635 Gordon Sharp-Bolster, President
Frequently Asked Questions:
Q. Any suggestions on how to personalize the mats for our clients?
A. In most cases the last name is used singular and without the possessive. For example, use REYNOLDS instead of THE REYNOLDS or REYNOLDS’. Another popular idea is to use the address, like 19 BIRCH ROAD. Keep in mind that using all capital letters also tends to offer a more finished look.
Q. How long until my clients receive their mats?
A. It depends on the mat its production process. We have made it easier by stating shipping dates on each mat header page. All shipping is via FedEx or UPS. Please keep in mind that neither FedEx nor UPS will deliver to P.O. boxes. Also, please expect to add a week during the holiday season.
Q. Is your site secure?
A. Certainly! We are on Yahoo! stores. Additionally, our Privacy Policy ensures that your information will never be used by others without your written permission.
Q. Can you ship to multiple addresses on a single order?
A. Yes, simply note this on the order form at the end of the shopping cart in the 'multiple shipping address box - ship to mutiple addresses here by simply giving us full address and phone numbers for each client and tell us which mat goes to each address – we normally do multiple address orders for various house closings at the end of the month and have done up to 38 different, personalized mats to different client addresses with one order!
Q. What size or type mat should I choose?
A. The carpet/Berber mats are ideal for indoor entrances and the cushion mats are ideal in the kitchen where one may stand for a length of time. The larger fiber, rubber and metal mats work well outdoors and create a nice entrance to a foyer or porch. The rubber and metal mats in particular will both impress high-ticket clients and last the longest which is great for more referrals year after year. Our double-door doormats are ideal for large entrances, larger foyers and/or offices. Oh, and our Coir mats are thick and gorgeous!
Q. Are the mats guaranteed?
A. Yes, Yourdoormat.com mats are guaranteed to be free of defects in materials or labor for a period of one year from the date of purchase. Of course, any exposure of our mats to abnormal wear or abuse will void the warranty. This warranty applies to the original purchaser only.
Q. How do I care for my mat?
A. Instructions on how to care for your mat are detailed in the product listing and also come with each mat.
Q. Where are your mats produced?
A. Mats are sourced from all over the world but we are proud to say that all our mats are personally customized in the USA. They will arrive from Virginia, Michigan and PA.
Q. How will my clients know the mats are from me?
A. If you would like to write a special message to your client, we now offer convenient Gift Announcements. On the left side of the home page click the Gift Announcements tab. Then simply use the Icon to print this page out, personalize it, and bring it to your house closing, drop it by or mail it to your client or friend!
Q. How many characters/words can I have on my mat?
A. Each mat’s description box will tell you how many characters or spaces are allowed in each mat.
Q. Do you do company logos or custom orders?
A. NO
Q. Do you offer corporate discounts for businesses or affiliations?
A. We do. To speak to a live person, please call Toll FREE at US +1 8772277857 Call or Gordon at US +1 8049286635 Call . We always return calls!
Estimated shipping times are listed on each mat page header.
Refund, Returns and Cancellation Policies: Contact me directly at 804.928.6635 Gordon Sharp-Bolster, President
Frequently Asked Questions:
Q. Any suggestions on how to personalize the mats for our clients?
A. In most cases the last name is used singular and without the possessive. For example, use REYNOLDS instead of THE REYNOLDS or REYNOLDS’. Another popular idea is to use the address, like 19 BIRCH ROAD. Keep in mind that using all capital letters also tends to offer a more finished look.
Q. How long until my clients receive their mats?
A. It depends on the mat its production process. We have made it easier by stating shipping dates on each mat header page. All shipping is via FedEx or UPS. Please keep in mind that neither FedEx nor UPS will deliver to P.O. boxes. Also, please expect to add a week during the holiday season.
Q. Is your site secure?
A. Certainly! We are on Yahoo! stores. Additionally, our Privacy Policy ensures that your information will never be used by others without your written permission.
Q. Can you ship to multiple addresses on a single order?
A. Yes, simply note this on the order form at the end of the shopping cart in the 'multiple shipping address box - ship to mutiple addresses here by simply giving us full address and phone numbers for each client and tell us which mat goes to each address – we normally do multiple address orders for various house closings at the end of the month and have done up to 38 different, personalized mats to different client addresses with one order!
Q. What size or type mat should I choose?
A. The carpet/Berber mats are ideal for indoor entrances and the cushion mats are ideal in the kitchen where one may stand for a length of time. The larger fiber, rubber and metal mats work well outdoors and create a nice entrance to a foyer or porch. The rubber and metal mats in particular will both impress high-ticket clients and last the longest which is great for more referrals year after year. Our double-door doormats are ideal for large entrances, larger foyers and/or offices. Oh, and our Coir mats are thick and gorgeous!
Q. Are the mats guaranteed?
A. Yes, Yourdoormat.com mats are guaranteed to be free of defects in materials or labor for a period of one year from the date of purchase. Of course, any exposure of our mats to abnormal wear or abuse will void the warranty. This warranty applies to the original purchaser only.
Q. How do I care for my mat?
A. Instructions on how to care for your mat are detailed in the product listing and also come with each mat.
Q. Where are your mats produced?
A. Mats are sourced from all over the world but we are proud to say that all our mats are personally customized in the USA. They will arrive from Virginia, Michigan and PA.
Q. How will my clients know the mats are from me?
A. If you would like to write a special message to your client, we now offer convenient Gift Announcements. On the left side of the home page click the Gift Announcements tab. Then simply use the Icon to print this page out, personalize it, and bring it to your house closing, drop it by or mail it to your client or friend!
Q. How many characters/words can I have on my mat?
A. Each mat’s description box will tell you how many characters or spaces are allowed in each mat.
Q. Do you do company logos or custom orders?
A. NO
Q. Do you offer corporate discounts for businesses or affiliations?
A. We do. To speak to a live person, please call Toll FREE at US +1 8772277857 Call or Gordon at US +1 8049286635 Call . We always return calls!
